During working with customers and clients, it is essential to provide continuous customer services. Obviously, everyone wants to make their clients super happy. So, you need an easiest system to communicate with them. When you do, you want your customer service efforts to be a good experience for your customers. You want them to feel satisfied with the support you provide. In this article, we will review 11 best free WordPress widgets for customer support.
These customer service improvements can be integrated into WordPress using widgets. There are actually quite a few choices. To provide better customer services, you should integrate a powerful customer care systems such as live chat, Ticket based support, searchable FAQ section. Thus you are free to also add yours via the comment after the article. If you like our art collection, so check out these other posts will interest you too:
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1. VoxyPAD Click2Call
Click2Call Software offers free live chat and Premium call services for your WordPress site. Allow your visitors to chat/call with you live while sharing data: photos, images and documents. The live chat/call button will appear at the right bottom of your WordPress page upon installation/activation of this plugin. Give thumb up/down for any single message during the conversation to express your feeling clearly.
2. CustomerICare Live Chat
Livechat for small business by CustomerICare. The WordPress Widget is a cool application to chat with visitors on your website. The plugin adds a beautiful live chat box that allows text, audio and video, sending files plus web analytics so you always know who’s online! Grabbing messages from customers who want to chat when you’re not available.
3. Woocommerce Betaout
Your customer is engaging with you via multiple channels including your website, mobile, app, email, SMS, social networks etc. And to facilitate communication with your customer across different channels, you are using a standalone software. It combines customer segmentation, email marketing, on-site engagement, and marketing analytics together as one.
4. Subiz Live Chat
Subiz Live Chat offers excellent communication platform where website owner can engage directly with visitors, fulfill every single inquiry in real-time, and actively receive feedback. All of these interaction would happen on a chat widget docked at the pre-determined place on the webpage, running in real-time while visitor are exploring the website. This fully functional live chat tool will turn website visitor into paying customers, increase conversion rates, and generate more loyal customers.
5. Live Chat, Feedback, Contact Form & more oFeatures Customer Service
The secret to success in a business are satisfied customers. With our tools integrated into one platform you will be able to manage your Customer Service easily and efficiently. With this plugin you can login to the Support Panel directly from the WordPress admin panel. It also lets you publish features on your website in a more convenient way. You can create translations for your features to many languages. For example you may have the Chat feature on your website in English, French, Japanese and others.
6. Kanzu Support Desk
Kanzu Support Desk breathes fresh life into ticketing solutions so that you and your team can focus on what you do best-being awesome. This nifty and pretty plugin boasts of a very intuitive interface that feels like email so you don’t have to worry about a learning curve-get up and running immediately! We do the heavy-lifting for you so you can focus on your customers.
7. LiveHelpNow Help Desk
LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The live chat button plugin adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You wouldn’t ignore customers in your store, so don’t ignore the ones visiting your site every day! Chat with customers using any computer or mobile device and monitor website visitors in real-time using.
8. The Client Relations Factory
This plug in allows you to provide a new and automatic service attention on your web site that turns visits into customers. A virtual robot can humanize the technology in order to empathize and to build trust with customers. Not only can the knowledge of the character, its appearance be modified depending on what you like. That is possible because this plugin let you have your own Virtual Robot from TCRF fully integrated within WordPress.
9. WP Ticket
WP Ticket enables support staff to receive, process, and respond to service requests efficiently and effectively. Admin user processes and moderates comments on the ticket using standard WP commenting system. The customer can view, search and add comment for the ticket from frontend. Admin user sets a resolution status to the ticket when the resolution is reached.
10. List Builder
Email List Builder by Social Intents lets you quickly add an email list signup form to any page to allow visitors to join your email list. Instead of a sidebar widget, our mailing list builder brings extra attention by popping up a modal signup form. It can be configured to display on a particular page, or after a specified time on a page. Add your CSS, your language, your background images, and your style to the form.
11. UserDeck Customer Support
UserDeck provides customer support software that embeds into your WordPress website. A ticketing system to allow your customers to contact you through email and embedded widgets. Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel. Integrates with WordPress for authenticated sessions to track user name and email on tickets.